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“Leadership is about empathy. It is about having the ability to relate and to connect with people for the purpose of inspiring and empowering their lives.” 

 

Daniel H. Pink, A Whole New Mind: Why Right-Brainers Will Rule the Future

 “Organizations that spread and sustain excellence are infused with a “relentless restlessness”—that often uncomfortable urge for constant innovation, driven by the nagging feeling that things are never quite good enough.” 

Robert I. Sutton and Huggy Rao, Scaling Up Excellence: Getting To More Without Settling For Less

“Powerful moments of impact ...drive positive change.”

“And they lead to deep, lasting changes that can transform an organization’s future.” 

Chris Ertel and Lisa Kay Solomon Moments of Impact, How to design strategic conversations that can accelerate change

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